Terms & Conditions — 7u710

1. Acceptance of Terms

By accessing, browsing, registering for, or using any part of the 7u710 platform — including the website at 7u710.app, any associated mobile-optimised pages, and all services offered therein — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you ("the Player") and 7u710 ("the Company", "we", "us", or "our").

If you do not agree with any part of these Terms, you must cease using the 7u710 platform immediately. Continued use of the platform after any published amendment to these Terms constitutes your acceptance of the revised version. It is your responsibility to review these Terms periodically for changes. The Company will make reasonable efforts to notify registered players of material changes via email or an in-platform notice.

These Terms should be read alongside the 7u710 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the platform. In the event of a conflict between these Terms and any promotional material, bonus terms, or game-specific rules, these Terms shall prevail unless the promotional material explicitly states otherwise.

2. Eligibility & Age Restriction

Use of 7u710 is strictly limited to individuals who are 18 years of age or older at the time of registration. This is a non-negotiable requirement and reflects both our ethical commitment to responsible gaming and our standard operational policy. The 18+ minimum age applies to all forms of activity on the platform including casino games, sports betting, live dealer games, and promotional participation.

By creating a 7u710 account, you represent and warrant that:

• You are at least 18 years of age;
• You are not accessing the platform from a jurisdiction where online gambling is prohibited by local law;
• You are acting on your own behalf and not on behalf of any third party;
• You are not a current employee, contractor, or immediate family member of a 7u710 employee in a role that could create a conflict of interest.

7u710 reserves the right to request proof of age documentation at any point during the account lifecycle — including at registration, before processing a withdrawal, or following a pattern of activity that raises age-verification concerns. Acceptable documents include a valid National Identity Card (NID), passport, or birth certificate issued by a recognised Bangladeshi authority. Failure to provide satisfactory documentation within the timeframe requested will result in account suspension pending further review.

Where 7u710 discovers or has reasonable grounds to suspect that a player is under 18 years of age, the account will be suspended immediately. Any winnings accumulated by an underage player will be voided. Any deposited funds will be returned to the original payment source following verification of the player's identity and age. 7u710 cooperates fully with any parental or guardian request to investigate potential underage access.

3. Account Registration

To access the full range of services on 7u710, you must register a player account. Registration is free of charge. During registration, you will be required to provide accurate, current, and complete personal information including — but not limited to — your full legal name, date of birth, email address, and a valid Bangladeshi mobile number. You are responsible for ensuring that all registration information remains accurate and up to date throughout the life of your account.

Each player is permitted to hold only one (1) account on the 7u710 platform. Opening multiple accounts — whether under the same or different personal details — constitutes a material breach of these Terms. If duplicate accounts are identified, 7u710 reserves the right to:

• Suspend or permanently close all duplicate accounts;
• Void any bets placed or winnings accrued via duplicate accounts;
• Withhold deposited funds pending a full investigation into the duplication;
• Cancel any bonuses or promotional rewards that were claimed across the duplicate accounts.

Account credentials — specifically your username and password — are personal to you and must not be shared with any other individual. You are solely responsible for all activity that occurs under your account, whether or not such activity was carried out with your knowledge or consent. If you believe your account has been accessed without authorisation, you must notify the 7u710 support team at [email protected] immediately. 7u710 will take prompt action to secure the account, but we cannot be held liable for losses sustained before the breach was reported.

Account verification (Know Your Customer, or KYC) may be required before deposits, withdrawals, or bonus claims are processed. Verification documents may include a National Identity Card (NID), a recent utility bill or bank statement showing your current address, and — where a payment method requires it — a photograph of the payment instrument used. All verification documents are processed securely and in accordance with the 7u710 Privacy Policy.

4. Deposits & Withdrawals

7u710 processes all financial transactions in Bangladeshi Taka (BDT). Supported deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The minimum deposit amount is ৳200. Minimum and maximum withdrawal thresholds are communicated within the cashier section of your account dashboard and may vary by payment method.

Deposits made via mobile financial services (bKash, Nagad, Rocket, Upay) are typically credited to the 7u710 account within minutes of confirmation. Bank transfer deposits may take up to one (1) business day to reflect. Withdrawal processing times vary by method: mobile wallet withdrawals are generally completed within two (2) hours for verified accounts; bank transfers may take up to three (3) business days.

The following conditions apply to all withdrawal requests:

• The account must be fully verified (KYC complete) before any withdrawal is approved;
• Withdrawals may only be made to payment methods that have been previously used to deposit into the same account, or to a method verified as belonging to the account holder;
• Any applicable bonus wagering requirements must be satisfied in full before a withdrawal of bonus-derived funds can be processed;
• 7u710 reserves the right to request additional verification documents for large withdrawal amounts at its sole discretion;
• Withdrawals submitted during periods of scheduled maintenance may be delayed and will be processed in order of submission once maintenance is complete.

7u710 does not charge internal processing fees for standard deposits or withdrawals. However, your payment provider (e.g., bKash, your bank) may apply their own transaction fees. Players are advised to check the fee schedule of their chosen payment method before initiating a transaction. 7u710 is not responsible for fees charged by third-party payment processors.

In the event that a deposit is made to a 7u710 account in error — for example, due to a technical fault or an incorrect transaction reference — the player should contact [email protected] immediately. 7u710 will investigate and, where the error is confirmed, will reverse the transaction or apply the funds correctly. Players must not attempt to benefit from erroneous deposits.

5. Bonuses & Promotions

7u710 offers a range of bonuses and promotional offers to both new and existing players. These include but are not limited to: welcome deposit bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh (Bengali New Year), Victory Day (December 16), and BPL cricket season. All bonuses are subject to the specific terms published at the time of the offer, which take precedence over general bonus guidelines below where they differ.

General conditions that apply to all 7u710 bonuses unless explicitly stated otherwise:

• Bonus funds are credited to a separate bonus balance and must be wagered the stated number of times (the "wagering requirement") before they can be transferred to the real-money balance or withdrawn;
• The wagering requirement must be met within the validity period specified in the offer. Bonus funds and any winnings derived from them that remain at the expiry of the validity period will be automatically forfeited;
• Maximum bet limits apply when wagering with bonus funds. Placing single bets above the stated maximum while a bonus is active may result in forfeiture of the bonus and any associated winnings;
• Only one welcome bonus is available per player, per household, per IP address, and per payment method. Any attempt to claim the welcome bonus multiple times will result in all duplicate claims being voided;
• 7u710 reserves the right to withdraw, modify, or extend any promotional offer at any time with reasonable notice. Offers already accepted and in progress will not be retroactively modified to the player's detriment;
• Bonuses are for personal, recreational use only. Systematic exploitation of bonus offers, whether individually or in coordination with other players, constitutes an abuse of promotion terms and will result in bonus forfeiture and potential account suspension.

6. Fair Use & Prohibited Conduct

7u710 is committed to providing a fair, transparent, and enjoyable gaming environment for all players. To protect the integrity of the platform and the experience of our player community, the following activities are strictly prohibited:

• Fraud and misrepresentation: Providing false personal information during registration or KYC, impersonating another person, or accessing the platform through a third party's account;
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market, including but not limited to poker, live dealer games, and sportsbook betting;
• Use of automated software: Deploying bots, macros, scripts, or any automated system to place bets, interact with games, or exploit platform mechanics without human oversight;
• Exploitation of technical errors: Taking deliberate advantage of software bugs, display errors, or pricing mistakes in betting markets. Winnings derived from such exploitation will be voided and the relevant funds may be withheld;
• Money laundering: Using 7u710 as a vehicle for depositing, transferring, or withdrawing funds derived from illegal activity. 7u710 complies with applicable anti-money laundering (AML) obligations and will report suspicious financial activity as required;
• Chargebacks and payment disputes: Initiating a chargeback or payment dispute with your bank or mobile wallet provider without first attempting to resolve the issue with the 7u710 support team. Unwarranted chargebacks will result in account suspension pending investigation;
• Accessing from prohibited territories: Using a VPN, proxy, or other technical means to circumvent geographic access restrictions and access 7u710 from a jurisdiction where online gambling is prohibited.

7u710 employs a combination of automated monitoring tools and human review to detect prohibited conduct. Where a breach is identified, the Company will take action proportionate to the severity of the violation, up to and including permanent account closure, forfeiture of all balances, and referral to law enforcement authorities where legally required.

7. Account Suspension & Closure

7u710 reserves the right to suspend, restrict, or permanently close any player account at any time and for any reason it deems sufficient, including — but not limited to — the following:

• Breach of any provision of these Terms & Conditions;
• Provision of false, inaccurate, or misleading information during registration or KYC;
• Failure to complete account verification within the timeframe requested;
• Reasonable suspicion of fraudulent, collusive, or money-laundering activity;
• A player's own request for self-exclusion under the 7u710 Responsible Gaming Policy;
• Account inactivity for a continuous period of twelve (12) months or more.

Where an account is suspended pending investigation, the player will be notified by email at the registered address. A reasonable timeframe for the investigation will be communicated. If the investigation concludes that no breach occurred, the account will be reinstated without penalty and any withheld funds returned in full.

Where an account is permanently closed due to a confirmed breach of these Terms, any real-money balance remaining in the account (excluding bonus funds, which will be forfeited) will be reviewed on a case-by-case basis. In instances of fraud or AML-related closure, funds may be withheld indefinitely pending the outcome of any legal proceedings.

Players who wish to voluntarily close their 7u710 account may do so by contacting the support team at [email protected]. Voluntary closure requests will be processed within two (2) business days. Any remaining real-money balance will be returned to the player's verified payment method within the standard withdrawal timeframe. Players who close their account voluntarily are welcome to re-register, subject to standard verification, unless their account was linked to a self-exclusion request — in which case the exclusion period must first elapse.

8. Limitation of Liability

7u710 provides its platform and services on an "as available" basis. While we make every reasonable effort to maintain uninterrupted access, we do not guarantee that the platform will be free from interruptions, errors, or technical faults at all times. Scheduled maintenance windows will be communicated in advance where possible.

To the maximum extent permitted by applicable law, 7u710 shall not be liable for:

• Any loss of profits, winnings, or anticipated earnings arising from platform downtime or technical errors;
• Any direct, indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the 7u710 platform;
• Any loss or damage arising from unauthorised access to your account where you failed to take reasonable steps to protect your credentials;
• Delays in payment processing caused by your bank, mobile wallet provider, or other third-party financial intermediary;
• Any inaccuracy in odds, game outcomes, or sportsbook markets caused by data feed errors from third-party providers, provided that 7u710 takes prompt corrective action upon discovery.

Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, or any other matter where limitation of liability is not permitted by law. If you have a complaint about any aspect of the 7u710 platform or service, the first step is to contact our support team at [email protected]. We are committed to resolving all genuine complaints promptly, fairly, and in good faith.

These Terms & Conditions and any dispute arising from your use of the 7u710 platform shall be governed by and construed in accordance with applicable law. By using 7u710, you consent to the exclusive jurisdiction of the competent courts in the resolution of any dispute that cannot be resolved through our internal complaints process.